Getting Started
Minimize customer impact and get to resolution faster with the Blameless App for Slack swimlanes feature.
Opening a Swimlane
When a complex incident hits, you can kick off parallel streams of investigation to get to the root cause faster using the swimlane feature:
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Assign roles and create ad hoc tasks to delegate responsibilities and stay on top of critical incident progress
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Form a hypothesis and open a swimlane
Create Tasks and Workflows
Create tasks and orchestrate workflows from within each swimlane.
Close the Swimlane
Close your swimlane once the investigation is complete.
Note: Blameless is truncating the Title display length for the "Close Swimlanes" dialog. The user can add more than 75 characters, but only the first 75 characters will display.
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