Create a Reminder CommsFlow

Create a reminder-based flow

A reminder flow is a recurring configurable communication flow that is sent on a scheduled basis (e.g., every x hours, every x days, every x minutes). 

1. Starting in the Condition section, in the Send Message Every field, select a value and a frequency (every 3 hours, every 2 days, and so on, as applicable).
2. In the Reminder Type field, select a reminder type and, in the When to Send the Reminder field, select an applicable state.
   1. Incident State
   2. Retrospective State
   3. Uncompleted Tasks
   4. Open Follow Up Action
3. (Filter section - Optional) Your reminder CommsFlow can be excluded based on age and also applied to specific types, severities, states, and/or tags by defining the appropriate filter.
4. Click Next (see Configure CommsFlow Recipients & Message).