The name of your organization.
The default value is picked up from your system. You can, however, enter a different valid timezone if you wish.
Roles can be assigned, based on the event structure within your company. For example, as part of the Default set up, we currently have the following roles added and they can be applied to whatever type of Incident you create.:
Operations Lead, Commander, Communication Lead, Frontend Lead, Backend Lead, Technical Lead, SLO Commander, Product Owner, Reliability Owner, Component Owner, and Hiring Lead
There is no limit but your needs and imagination regarding Incident types and roles involved.
Can be defined using whatever name you want. The Label itself is a searchable value, but not the number portion.
|SEV0||Label for severity 0|
|SEV1||Label for severity 1|
|SEV2||Label for severity 2|
|SEV3||Label for severity 3|
Once complete, you must save your changes.
|If you make changes, you MUST save those changes before exiting this window or the changes will be lost.|