Export Incident and PM data using API

  1. Go into the Blameless Reliability Insight module.

  2. Create a tile with the fields you want to export in a data table.

There are two methods for exporting the data:

  • Manual export

  • Automated export (using the API and a script)

Manual Method

Use the Export button or make a curl request to that endpoint.

Manual using the User Interface
  1. If you mouse over the ellipse (…) in the upper right corner of the tile. The “View Tile Options” modal appears.
Export using the UI

  1. Click on the ellipse and a drop down option list appears.

  2. Select “Export Tile to”. A drop-down appears. Your choices are “CSV” and “API”.

  3. Select “API”. The following information appears.

Export result selecting the drop-down option
Sample Manual cURL Request

Follow steps 1-4 above and copy the entire command from the modal pop-up for the tile you want to export data from. This cURL command will result in the tile query data.

note

Each Tile will have a unique ID.

Automated

Create a script to do the following (or do it manually) fetch a fresh API token to call this endpoint.

note

We already support exporting tile via API so they can just use this and write a script.

  1. Fetch a fresh token. Refer to the API AUthentication content for more information.

  2. Call this endpoint by making curl -x POST command and get the export.

  3. Use the exported data as desired.

Sample Request

curl -X POST 'https://blameless.blameless.io/api/v1/topics/incident/execute?5dfab4cf23a2ed00017403bb' \\ -d '

{
"items":[
{
"header":"Incident \#","formula":"[incident.number]",
"dataType":"number",
"order":"desc",
"orderSequence":0,"grouped":true,
"format":"incident_url",
"hidden":false,
"ref":"field-k3sx3k9q",
"filters":[]
},
{
"header":"Custom Postmortem Key",
"formula":"[postmortem_custom.custom_key]",
"dataType":"text",
"orderSequence":0,
"grouped":false,
"aggregate":"count","hidden":false,
"ref":"field-k4bsi2bj",
"filters":[
{
"operator":"in",
"values":[
"impactedgroup",
"likelyhood",
"occuredbefore",
"followup",
"recentchange",
"self-inflicted",
"completeanalysis",
"withinsla",
"customerpm",
"pmscheduled",
"pmcomplete",
"swimlanes",
"nwhys",
"alertimprovements",
"howlong",
"primaryrootcause",
"knownissue",
"assignedcorrectteam",
"resolutiontype",
"resolutionsummary",
"resolvedsooner",
"rightpeople",
"teamsolved",
"preventionworksoon",
"preventionworklater",
"prevention-impact",
"recommendedimprovement"],
"beforeAggregate":true
}
]
},
{
"header":"percentage",
"formula":"round(([ref:field-k4bsi2bj] /27) \* 100,2)",
"dataType":"number",
"orderSequence":0,
"grouped":false,"format":
"percentage",
"hidden":false,
"ref":"field-k4bslfoi",
"filters":[]},
{
"header":"Incident Status",
"formula":"[incident.status]",
"dataType":"text",
"orderSequence":0,
"grouped":true,
"hidden":false,"ref":"field-k4bsnaj3",
"filters":[{"operator":"ct","values":["resolved"],
"beforeAggregate":true}]},
{
"header":"Incident Created",
"formula":"[incident.created]",
"dataType":"datetime",
"orderSequence":0,
"grouped":false,
"aggregate":"count",
"function":"date",
"hidden":false,
"ref":"field-k4bulwje",
"filters":[{"operator":
"gt","values":["2019-11-01"],
"beforeAggregate":true
}
]
},
{
"header":"info",
"formula":"concat( [incident.type] , '-',
[incident.severity_label] , '-',
[incident.description] )",
"dataType":"text",
"orderSequence":0,
"grouped":true,"format":"pretty",
"hidden":false,
"ref":"field-k4buoqt9",
"filters":[]}],
"options":{"pageNumber":0,
"itemsPerPage":50,
"ignoreRepeatedRows":false
}
}' \\ -H 'authorization: Bearer
eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCIsImtpZCI6IlJFUTFRMFpETlRsRFJURTFNalJCUVVSRE9FWkVSalpFUTBZelF6WTBRVFEyTlVRek5EQTNOdyJ9.eyJpc3MiOiJodHRwczovL2JsYW1lbGVzc2hxLmF1dGgwLmNvbS8iLCJzdWIiOiJhdXRoMHw1ZTg0ZGI4NjhkODU0MTBjNGU3NjUyZWUiLCJhdWQiOlsiYmxhbWVsZXNzLmJsYW1lbGVzcy5pbyIsImh0dHBzOi8vYmxhbWVsZXNzaHEuYXV0aDAuY29tL3VzZXJpbmZvIl0sImlhdCI6MTYwMzcyOTc5NiwiZXhwIjoxNjAzNzM2OTk2LCJhenAiOiJ6RVlKUjRZNWlqRm5PUTkyWmxlck5YelhBOTVJb0xvdyIsInNjb3BlIjoib3BlbmlkIHByb2ZpbGUgZW1haWwifQ.C0dDCsifcaSDdPx6cv6aZbTrjL0he4K_mkmaSEJnrPa3PD1Yt2C_usI3DMlYNREzhSIMXMufuKf3bae7DQZ8MHENCV3oomqi_uikUlA20zGcOwJVSUIOetFcAd8TB1Xj6bKWaJCaZ-njMHU4IPCxbGy7KU2ndOjFyr7kr-OZcuTwK_BRCZniq0qeSgRvkslO-CIWj7qqyffaFyS20CNC5DQcQ4WINKtfV65qVVXchUlQAVV8zVS7yCB8y2PSv2wKgQ-ZphHAtkwkY6y90Gg9pt-IloSZeGWaLnoVBTvfDFGA3bRrXk4BENZ-8uFZ-OuQU3azuOiyGOqLSOe_5Do1lw'
\\ -H
'content-type: application/json;charset=UTF-8'

Sample Response

note

The important property is the rows, which would contain the results based on your query.

{
"ok": true,
"result": {
"navigation": {
"hasPrev": false,
"hasNext": false,
"rowsCount": 49,
"totalRows": 49
},
"headers": [
"Tag Label",
"Incident Created",
"Severity Label"
],
"dataTypes": [
"number",
"text",
"text"
],
"rows": [...], //rows of data results here depending on query
"sourceImported": true,
"query": {
"items": [
{
"header": "Tag Label",
"formula": "[tag.label]",
"orderSequence": 0,
"grouped": false,
"aggregate": "count",
"hidden": false,
"filters": []
},
{
"header": "Incident Created",
"formula": "[incident.created]",
"order": "asc",
"orderSequence": 0,
"grouped": true,
"function": "date",
"format": "year_month_number_day_number_hyphen",
"hidden": false,
"filters": [
{
"operator": "rw",
"values": [
"3",
"month",
"0",
"day"
],
"beforeAggregate": true
}
]
},
{
"header": "Severity Label",
"formula": "[incident.severity_label]",
"orderSequence": 0,
"grouped": true,
"format": "pretty",
"hidden": false,
"filters": []
}
],
"options": {
"pageNumber": 0,
"itemsPerPage": 50,
"ignoreRepeatedRows": false
}
}
}
}